Family-run collision repair in San Bernardino

Done right the first time, by the Bates family

Collision and auto body repair on West Mill Street in San Bernardino, trusted by customers and insurance companies alike.

Bates Auto Body work
4.3★
Google Rating
51
Google Reviews
20+ years
Repeat Customers

Services

Everything we take on.

Collision Repair
01

Collision Repair

Full structural and panel repair after an accident, from a fender scrape to a major impact.

Auto Body Restoration
02

Auto Body Restoration

Bringing damaged vehicles back to their original look, including the big jobs other shops turn down.

Painting & Refinishing
03

Painting & Refinishing

Color-matched paintwork and refinishing that blends cleanly with the rest of the vehicle.

Insurance Claim Repairs
04

Insurance Claim Repairs

We regularly take referrals directly from insurance companies and handle the repair side of the claim.

Car Repair & Maintenance
05

Car Repair & Maintenance

General repair and maintenance work for the vehicles our customers depend on every day.

Photos

A look around.

Bates Auto Body in San Bernardino, CA
Bates Auto Body in San Bernardino, CA
Bates Auto Body in San Bernardino, CA

Two generations of the Bates family, one shop on Mill Street

Our story

A San Bernardino body shop, run by the family whose name is on the building

Bates Auto Body has been repairing vehicles from our shop on West Mill Street in San Bernardino for years, and the people you talk to are the people who own the place. Brian Sr. and Brian Jr. Bates are here in the shop, and customers tell us the same thing again and again: honest answers, fair prices, and work that holds up.

Most of what we do is collision work. Someone runs a red light, an insurance company sends a customer our way, and a car that looked like a total loss goes home looking great. We handle the bodywork, the paint, and the panel repair, and we do it at a price people can live with.

We're a family business, and we treat repeat customers like family — some have been bringing vehicles to us for two decades, including a few who moved away and still drive back to San Bernardino for the work.

  • Family owned — Brian Sr. and Brian Jr. Bates
  • Insurance-referred collision work welcome
  • Open Monday through Friday, 8AM–5PM

What customers say

“Fantastic place to get my vehicles repaired. This family business goes above and beyond to get you what you need and that includes getting my vehicles repaired for a reasonable price. I've been bringing vehicles to them for 20 years. Additionally, I now live in Northern California and took my truck to them last month. If you want it done right the first time, this is the family business you should go to for repairs!”

Barbaradee Foote

“I was involved in a vehicle accident a couple of weeks ago. An Expedition ran a red light & hit my car. I was referred to Bates Auto Body by my Insurance Company. Brian Sr., the owner, was so professional & very friendly. When my car was done, it looked Great! I would "highly recommend" this place to anyone. Not only did they do a great job, but they are also good people!”

Weeloves Jesus

“They had a very big job regarding repairing my car, so it took a little longer than expected. Nonetheless, they did an amazing job in restoring it and making it look great. Brian Jr Bates is an honest and well humbled guy, appreciate his work and honesty. It's very hard to come by shops and people you can trust around the SB area.”

Andrew Perez

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Serving San Bernardino, CA.

(909) 884-6468

161 W Mill St, San Bernardino, CA 92408, USA

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Hours

Closed now
Monday
8:00 AM – 5:00 PM
Tuesday
8:00 AM – 5:00 PM
Wednesday
8:00 AM – 5:00 PM
Thursday
8:00 AM – 5:00 PM
Friday
8:00 AM – 5:00 PM
Saturday
Closed
Sunday
Closed

Read all 51 Google reviews (4.3★)

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161 W Mill St, San Bernardino, CA 92408, USA

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